Terms of Business

TERMS OF BUSINESS

Shipping

All items are shipped FOB Shipping Point. Freight will be added to the invoice unless other arrangements are made at the time of order.

Returns

Prior to returning any goods, please call for a Return Material Authorization Number. Products ordered in error and subsequently returned are subject to a minimum 15% restocking fee. All returned items must be in clean, original packaging and in salable condition. Returns not received within 30 days of initial shipment will not be accepted. Returns will not be accepted for custom-made or modified items. Warranty returns are subject to inspection by the manufacturer and credit will not be issued until we receive credit from the manufacturer. Products damaged during shipment must be report to the carrier upon receipt with same day notice to Techni-Tool. Any hidden damage must be reported to Techni-Tool within 48 hours of receipt. All damaged goods and packaging must be retained until we authorize disposal for credit to be issued. Credits not used with six months from the date of the credit memo are void.

Prices

Prices are subject to change without notice. We also reserve the right to correct pricing errors. We also reserve the right to cancel any order or limit quantities. All prices are provided excluding freight and taxes unless otherwise noted.

Payment Terms

Payment for invoices is due 30 days from the date of the invoice. A 1% discount is granted for invoices paid within 10 days from the date of invoice. The discount does not apply to freight or taxes and is limited to the amount shown on the face of the invoice. We also accept Visa, Mastercard and American Express as payment within 10 days of the invoice date. Invoices paid by credit card are not eligible for an early payment discount. Invoices not paid within terms are subject to a 1.5% per month interest charge. Customer is responsible for any costs incurred to collect past due amounts.